Terms and Conditions

 

Colour Accuracy

Whilst the upmost care has been taken to accurately represent the image online, due to web limitations and differences in individual monitor settings (contrast, brightness, colour space), quality and calibration, the actual print may differ slightly from the viewed image on the website.

We process and print all our images in Adobe RGB and save as a sRGB profile for web use. As a result, dependent on the image, the print will generally be more saturated (vivid) than that on your screen due to the slightly wider colour gamut of Adobe RGB. 

Refer to the guidelines “Caring for your Fine Art Print” for details on how to maintain the colour accuracy of your investment.  

Pricing

Prices, specifications, availability and terms may change without notice.

All pricing on this website are in Australian Dollars (AUD) and include GST.

Whilst every care has been taken to present the correct prices on this website, in rare circumstances due to a typographical error or webpage fault the pricing may be in error. 

In all cases should the price differ from the order we will contact you before finalising the order and if need be refund any amounts processed.

Ordering a Product

Should you like to purchase a print or mounted product and are having difficulties in placing the order on this website utilising the shopping cart process, please don’t hesitate to contact us via email and we can either help you through the process or alternatively make other arrangements.

Payment Methods

Currently we offer payment by direct deposit, credit card via Stripe or Paypal and traditional Paypal methods. 

Both Stripe and Paypal offer secure transactions across the internet using the latest security and anti fraud techniques with protection measures for both the customer and merchant. 

Alternatively we can arrange for a direct deposit to our account if that is a more suitable. Please contact us via email if you would like this option. 

Unfortunately we do not accept cheques of any kind due to the risks with online purchases and cheques, personal or otherwise.

Shipping Information

All goods are shipped via Australia Post. Our delivery charge includes postage, packaging and insurance.

Domestic print orders are shipped via Australia Post either via Regular Parcel or Express Post Parcel depending on option selected at check out.

International print orders are via registered Australian International Post.

For bulky items such as aluminium mounted, acrylic and ready to hang canvas prints, large volume orders or particular requirements outside the above, please contact us via email for options and pricing prior to making your order. Should you wish to go ahead with your chosen postage option, you will be given special instructions on how to complete your shopping cart at checkout.

Unfortunately due to potential of damage and excessive cost in postage, mounted products are not available for postage overseas. 

Delivery Expectations

Standard delivery times for prints only are between 10-15 business days within Australia. 

For International print only orders you can expect an additional 10–15 business days.

For mounted options such as ready to hang Canvas, Aluminium and Acrylic Mounted works you can expect further delays of up to 10 Business days to cater for the extra turnaround time in finishing and mounting these items by our suppliers. 

Generally in many cases the turnaround time is significantly less and is dependent on the Photo Imaging Lab’s workload at the time. 

In the event that your order may be delayed or unable to be processed due to reasons beyond our control we will notify you immediately to arrange an alternative delivery time, product or refund. 

Note. For urgent orders or bulk requests please contact us via email to discuss your options.

Money Back Guarantee 

It is our mission is to provide you with complete customer satisfaction. We are highly confident that you will be more than satisfied with the quality of your photographic print, however if you aren’t happy for any reason, we offer a 30 day money back guarantee (providing we receive the print in the same condition in which you received it). 

Copyright Information

All images and website content copyright 2018 by Garry Frayne.

All rights reserved. Derivative works and any other unauthorised use or copying of images or content is prohibited.

As tempting as it may be to duplicate your purchased print, you will be in breach of copyright if you do.